Chief GBS Orchestrator

The emerging top role in Everest Group's "future of GCCs" view (GCC Philippines Summit 2026 (PHx)): a leader accountable for enterprise flow, execution coherence, and value realization, who owns outcomes across human + AI execution.

• Peer to the CIO / CFO / CHRO — not a sub-function. The role elevates GCC/GBS leadership from delivery management to enterprise orchestration.
• Sits atop the five "future of GCCs" statements: work matters more than functions; judgment trumps execution; AI exposes weak models (it won't fix them); funding follows workflows, not headcount; work is placed in a network, not allocated to centers or vendors.

Why the role appears now

As agentic teams blur the human/agent line and value moves to high-context work, someone must own the flow across the enterprise rather than a functional silo. This is the org-design answer to the Headcount-to-Value Pivot and the antidote to the GCC Value-Perception Gap (a single accountable owner of value realization). Compare the IT-side org rethink in Designing IT Roles for an AI Era (Talent Strategy POV).